Trade Industry Portal

Welcome

We value and respect all our customer service and trades industry professionals for the excellent work you do in the field. We at Apricus want you to feel supported as you service our customers so that everyone has a great experience from manufacturing to installing to owning an Apricus system. That’s why we will endevour to put all the information you need here so you can fulfill the job effortlessly. If you have any questions please feel free to call or email us, we are happy to help you with any questions.

Apricus Solar Hot Water System Training & Installation Videos

Installation Overview

Watch Apricus solar hot water system being installed in Brisbane, QLD

1. Sizing For Solar Hot Water

Just as important as installing a system correctly, is sizing it correctly. Too small and there is not enough hot water, too large and your quote may come out substantially higher than the next plumber, which generally = lost job!

2. Getting Started – How To Install Apricus Solar Hot Water

This video gives you an overview of what is required BEFORE heading to site to ensure a complete installation and potentially avoid down-time during the day!

3. Decommissioning The Tank

How to remove an existing tank safely to prepare for installation of the Apricus solar ready tank

4. Preparing The Tank Base

How to prepare a suitable base for the Apricus solar hot water storage tank

5. Pump Station Installation

How to install the Apricus pump station, which includes the controller and hot water circulation pump

6. Running Pipework

Pipework must be installed correctly to ensure trouble free, long term operation of the system. This video explains the best way to run flow and return solar pipework

7. Frame and Manifold Assembly

Apricus systems are light-weight and easy to install. This video details how to install the manifold and framework and secure on a tin or tile roof

8. Manifold Connection

How to connect the flow and return pipework to the Apricus solar hot water manifold

9. Commissioning Stage 1

How to begin commissioning the solar hot water system and remove any air from the solar loop, set correct flow rate and identify any leaks

10. Installing Apricus Tubes

How to prepare and install Apricus solar tubes into the manifold correctly and efficiently

11. Commissioning Stage 2

How to read the Apricus controller, and check the system is working correctly prior to leaving the site

12. Extending a Sensor Cable

How to extend the Apricus sensor cables for longer pipe runs

13. Connecting Two Manifolds

How to join multiple manifolds together, used for 40 or 44 tube Apricus collectors

14. Controller Settings

Overview of the basic controller settings and what the standard settings mean

15. Completing Paperwork

Step by step guide on how to complete the warranty, STC Rebate forms, and in Victoria the VEEC’s

Technical Materials: Manuals, Spec Sheets and Brochures

Domestic Solar Hot Water System Brochures & Manuals

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Download the Apricus Evacuated Tubes Verses Flat-Plates Brochure

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Download the Apricus Solar Hot Water Brochure

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Download the Apricus Solar Ready Tank Brochure

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Download the Apricus Solar Ready Electric Hot Water Tank Operating & Maintenance Manual

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Download the Apricus Solar Hot Water Operating & Maintenance Manual For Domestic Hot Water Systems

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Download the Apricus Solar Hot Water Installation Manual For Electric Hot Water Tanks (Solar-Ready)

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Download the Apricus External Gas Hot Water Unit Installation & Operation Manual

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Download the Apricus Flush Mount Frame Guide

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Download the Apricus Tilt Mount Frame Guide

Commercial Solar Hot Water System Brochures & Manuals

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Download the Solar Apricus Commercial Combi Pack Brochure

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Download the Apricus Commercial Heavy Duty Tank Brochure

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Download the Solar Hot Water Installation Manual

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Download the Heavy Glass-Lined Water Heater Owners Manual & Installation Guide

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Download the Solar Hot Water Owners, Operator and Maintenance Manual

Specification Sheets

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Download the Apricus System Spec-Sheet Brochure

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Download the Apricus Pump Station Kit Specs

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Download the Apricus Solar Gas Booster Specs
Read More

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Download the Apricus Evacuated Tube Collector Specs (ETC)

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Download the Apricus Solar Retrofit Kit Specs

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Download the Apricus Glass Lined Electric Tank Bottom Element Specs

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Download the Apricus Glass Lined Electric Tank Middle Element Specs

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Download the Apricus Glass Lined Tank for Gas Boosted Systems Specs

Troubleshooting Documents

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Download the Document for The Purging Procedure

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Download the Document for The Purging Procedure

Apricus Warranties & Forms

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Download the Apricus Australia Domestic Hot Water Warranty

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Download the Apricus Commercial Heavy Duty Tank Brochure

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Download the Installation Record Form

Our Values

Apricus Australia recognises the importance of values to guide us in our actions. It is intended for these values to provide transparency, equity and involvement for our customers and our verified industry representatives alike. Our Values:

Integrity

Success in business relies heavily on the integrity of employees as well as that of the company. Apricus Australia will continue to act with integrity at all times and expects all employees to have the same approach. Ensuring all comments and actions support the interests of the company both internally and externally at all times.

Results

The reputation of the company has been developed on the established targets of efficiency, accuracy and reliability. It is important that these values are maintained as we strive for success in a very competitive environment. Retention of our relationships with our partners and customers will be reinforced through the results we deliver on a daily basis.

Inclusion

Inclusion brings additional diverse contributions from wider cross-sections of the community to the business.  Apricus Australia is committed to building a culture of inclusiveness.

Sustainability

Apricus Australia is committed to saving the planet one system at a time.  We believe we have one planet and it is our responsibility to gift the planet to our future generations in a better state than when we were born.

Infrastructure

Beginning as a small operation in Sydney NSW, Apricus has grown into a national business utilising an efficient distribution network with key stock and warehouse locations across the country. Apricus Australia’s distribution network now consists of 1500+ resellers.

Customer Care

In addition to our resellers we have hand-picked over 150 Customer Care/Service agents nationally to provide technical and after sales support to our customers nationally.

Our sales and industry network has been built to ensure our customers receive the highest level of service that Apricus Australia can provide.

Manufacturing Facility

Apricus Australia manufactures all our own solar components in our production facility.  Apricus Australia is the ONLY supplier of evacuated tube technology in Australia that does not OEM product from third party manufactures.

Standards

Apricus is regularly audited by European, Australian and local authorities to ensure adherence with product standards, labour laws, safety regulations and environmental requirements. We have obtained Australian Standards (AS2712:2002), SRCC (USA) and Solarkeymark (EU) certifications. Our factory is also certified to ISO9001:2008 management and production standards.

Quality Control

All Apricus products are produced with a strong emphasis on quality, simplistic design and ease of installation. With a number of patent pending designs, Apricus invests strongly in the continual R&D of new products.

Apricus Accreditations & Awards

What Our Customers Say…

Apricus solar systems are brilliant. Solar hot water is to be installed correctly by correct solar accredited plumbers . I have a system 7 years old and only turn my booster on after 2 days of cloud. My family use approximately 200ltr of hot water daily.

Silvo

The reason our company choose Apricus is that we KNOW they are the most reliable system on the market – bar none! We have had plenty of years installing all the major brand names in Solar and though some of them are not bad they just do not compare with the performance and reliability standards that set Apricus apart!

Professional opinion on the Apricus range of Hot Water Systems

Great Service! Our unit is 6 years old. Rang Apricus because we had no hot water. They had it fixed on the same day. Great response and service. Even talked me through how to read controller and check pump.
Thank you Apricus.

Clarrie Hastings

Ros was very helpful with a recent warranty claim. My system is 5 years all heat tubes were replaced after speaking with Ros and a couple of emails. Great service

Lachy

After 15 years of service it was time for a new pump. Ros was very helpful and found a replacement quickly after speaking to the technical team. It arrived the next day is is back up and running.

Oliver S

Very courteous and helpful. Couldn’t do enough for us. They fixed the problem straight away with no hassles. I would recommend this system. We now have very hot water. Thank you

Jan A

My summer gas bill dropped from about $40 (actual usage) to $5 after getting this system. It is elevated above my solar panels, so made good use of my roof. The temperature is perfect at all times of the year (it does have a booster). I’ve used it since May 2014 and am very happy

Martha

Ros was exceptional getting the problem solved by diagnosing the fault and the speed of replacement parts to be installed by an Apricus plumber Graham who was very efficient.. well done to you all..

Barbara L

Had an issue with the Grunfos pump and Apricus (Ros) responded immediately to our query – very helpful and provided non stop courteous assistance in getting the system back up and running – and kept on with after care to ensure it was all operating well.A credit to the company.

Stuart D