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Where is my order email?

You should receive a confirmation of your order email immediately to the email address you provided at the checkout. If you don't see this email, please check your spam folder

Can i pick up products locally?

Yes, if you live near our warehouse in Hallam, Victoria, we can arrange for local pick up. Choose local pick up at checkout and a representative will email you when

How are products shipped?

Items are shipped via Australia Post or TNT Courier depending on the size of the product or how fragile the products are. Please note that some large products are LOCAL

What is a VEEC?

A VEEC is a Victorian Energy Efficiency Certificate that represents the amount of carbon dioxide equivalent (CO2-e) in tonnes that would be displaced by the use of the solar water

How do I claim STCs?

Find an STCs trading company that you are happy with Download a solar water heating form for STCs from a STCs trading company. Complete the form and collect the specified

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